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Meet Our Staff

Our staff here at Toyota of Tri-Cities is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our Administrative Staff

President / Dealer Dwight Marquart
X
President / Dealer
Dwight Marquart
Comptroller Suzy Waters
X
509-736-9900 ext. 1001
Comptroller
Suzy Waters
Office Manager Teresa  Alvarado
X
509-736-9900 ext. 1008
Office Manager
Teresa Alvarado
Customer Relations Manager  Jessica  Robling
X
509-736-9900 ext. 2001
Customer Relations Manager
Jessica Robling
NV Title & Dealer Trade Clerk Peggy  Watson
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509-736-9900 ext. 1006
NV Title & Dealer Trade Clerk
Peggy Watson
Title Clerk Annette  Hickman
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509-736-9900 ext. 1005
Title Clerk
Annette Hickman
Title Clerk Terri Keough
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509-736-9900 ext. 1004
Title Clerk
Terri Keough
Title Clerk Vickie Safford
X
509-736-9900 ext. 1004
Title Clerk
Vickie Safford

Meet Our Sales and Leasing Center Staff

General Sales Manager Ron  Owens
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509-736-9900 ext. 2030
General Sales Manager
Ron Owens
Sales & Marketing Mgr Carmen  Marquart
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509-736-9900 ext. 1009
Sales & Marketing Mgr
Carmen Marquart
Certified Used Vehicle Manager Mike  Bartol
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509-736-9900 ext. 2501
Certified Used Vehicle Manager
Mike Bartol
Sales & Leasing Manager      Matias  Vargas
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509-736-9900 ext. 2021
Sales & Leasing Manager
Matias Vargas
Sales & Leasing Manager Memo Ramirez
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509-736-9900 ext. 2086
Sales & Leasing Manager
Memo Ramirez
Sales & Leasing Manager Adam Bender
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509-736-9900 ext. 2022
Sales & Leasing Manager
Adam Bender
Sales & Leasing Team Leader Jerry Ayala
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509-736-9900 ext. 2122
Sales & Leasing Team Leader
Jerry Ayala
Sales & Leasing Consultant Diego  Aguilar
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509-736-9900 ext. 2098
Sales & Leasing Consultant
Diego Aguilar
Sales & Leasing Consultant Lee  Davis
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509-736-9900 ext. 2101
Sales & Leasing Consultant
Lee Davis
Sales and Leasing Consultant Almir  Nakic
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509-736-9900 ext. 2095
Sales and Leasing Consultant
Almir Nakic
Sales and Leasing Consultant      Ted  Ames
X
509-736-9900 ext. 2118
Sales and Leasing Consultant
Ted Ames
Sales and Leasing Consultant Tony  Corral
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509-736-9900 ext. 2034
Sales and Leasing Consultant
Tony Corral
Sales Consultant Mel Sherman
X
509-736-9900 ext.2113
Sales Consultant
Mel Sherman
Sales and Leasing Consultant Stephen  Gonzales
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509-736-9900 ext. 2090
Sales and Leasing Consultant
Stephen Gonzales
Sales and Leasing Consultant Jerry Gonzalez
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509-736-9900 ext. 2035
Sales and Leasing Consultant
Jerry Gonzalez
Sales and Leasing Consultant Luis Gutierrez
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509-736-9900 ext. 2088
Sales and Leasing Consultant
Luis Gutierrez
Sales & Leasing Consultant Carlos Mendoza
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509-7 36-9900 ext. 2119
Sales & Leasing Consultant
Carlos Mendoza
Sales & Leasing Consultant Zack Tamburello
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509-736-9900 ext. 2017
Sales & Leasing Consultant
Zack Tamburello

Meet Our Internet Sales Staff

Internet Sales Manager      Rade  Pesevic
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509-736-9900 ext. 2018
Internet Sales Manager
Rade Pesevic
Sales and Leasing Consultant Dakota Lingar
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509-736-9900 ext.2083
Sales and Leasing Consultant
Dakota Lingar
Sales and Leasing Consultant Edwin Guizar
X
509-736-9900 ext. 2108
Sales and Leasing Consultant
Edwin Guizar
Sales and Leasing Consultant Justin Stevenson
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509-736-9900 ext. 2033
Sales and Leasing Consultant
Justin Stevenson
Sales & Leasing Consultant Noel  Torres
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509-736-9900 ext. 2040 | 509-947-1991 (mobile)
Sales & Leasing Consultant
Noel Torres

Meet Our Upgrade Program Staff

Upgrade Specialist Heather  Romero
X
509-736-9900 ext. 3002
Upgrade Specialist
Heather Romero

Meet Our Parts, Accessories & Tire Center Staff

Parts and Accessories Director      Bill  Merk
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509-736-9900 ext. 2070
Parts and Accessories Director
Bill Merk
Parts & Accessories Specialist Greg  Deaton
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509-736-9900 ext. 2074
Parts & Accessories Specialist
Greg Deaton
Parts & Accessories Specialist Anthony  Gonzalez
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509-736-9900 ext. 2071
Parts & Accessories Specialist
Anthony Gonzalez
Parts & Accessories Specialist Jose  Suarez
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509-736-9900 ext. 5002
Parts & Accessories Specialist
Jose Suarez
Parts & Accessories Specialist Kristen Doshier
X
509-736-9900 ext. 5002
Parts & Accessories Specialist
Kristen Doshier
Parts Delivery Clinton Ransier
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509-736-9900 ext. 5002
Parts Delivery
Clinton Ransier

Meet Our Finance Center Staff

Business Manager Chad Vaughn
X
509-736-9900 ext. 5005
Business Manager
Chad Vaughn
     Business Manager Erick  Lounsbury
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509-736-9900 ext. 5005
Business Manager
Erick Lounsbury
Business Manager Gus  Vargas
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509-736-9900 ext. 5005
Business Manager
Gus Vargas
Business Manager Jordan  Conley
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509-736-9900 ext. 5005
Business Manager
Jordan Conley
Business Manager Paul  Odland
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509-736-9900 ext. 5005
Business Manager
Paul Odland

Meet Our Service Center Staff

Service Director      Leonard  Lord
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509-736-9900 ext. 2050
Service Director
Leonard Lord
     Certified Service Advisor Jomi  Gross
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509-736-9900 ext. 2053
Certified Service Advisor
Jomi Gross
Veh. Protection Specialist Berenice Salgado
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509-736-9900 ext. 2059
Veh. Protection Specialist
Berenice Salgado
Maintenance Manager      Dillon  Thorne
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509-736-9900 ext. 2055
Maintenance Manager
Dillon Thorne
Service Advisor Eduardo  Alvarado
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509-736-9900 ext. 2071
Service Advisor
Eduardo Alvarado
Service Advisor Gerald Berg
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Service Advisor
Gerald Berg
Service Advisor Raul  Sanchez
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509-736-9900 ext. 2056
Service Advisor
Raul Sanchez
Express Maintenance Advisor Fabiola Jaimes
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509-736-9900 ext.2054
Express Maintenance Advisor
Fabiola Jaimes
Express Maintenance Advisor David  Henrikson
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509-736-9900 ext. 2056
Express Maintenance Advisor
David Henrikson
Express Maintenance Advisor Stacey Struthers
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509-736-9900 ext. 2054
Express Maintenance Advisor
Stacey Struthers
Express Maintenance Advisor Cory Wick
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509-736-9900 ext. 2054
Express Maintenance Advisor
Cory Wick
Customer Service Shuttle Doug  Hatten
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509-736-9900
Customer Service Shuttle
Doug Hatten
Toyota Technician Rudy  Delgado
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509-736-9900
Toyota Technician
Rudy Delgado
Toyota Technician      Roberto  Flores
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509-736-9900
Toyota Technician
Roberto Flores
     Toyota Technician Rufino  Garza
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509-736-9900
Toyota Technician
Rufino Garza
Master Toyota Technician Eric Mongeau
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509-736-9900
Master Toyota Technician
Eric Mongeau
     Toyota Technician Francisco  Ramirez
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509-736-9900
Toyota Technician
Francisco Ramirez
Toyota Technician BJ Williams
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Toyota Technician
BJ Williams
     Expert Toyota Technician Rico  Vargas
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509-736-9900
Expert Toyota Technician
Rico Vargas
Express Maintenance Technician Donald Brannan
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509-736-9900
Express Maintenance Technician
Donald Brannan
Express Maintenance Advisor Juan  Ramirez Mendez
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509-736-9900
Express Maintenance Advisor
Juan Ramirez Mendez
Express Maintenance Technician George  Garza
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509-736-9900
Express Maintenance Technician
George Garza
Express Maintenance Technician Francisco Lucas
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509-736-9900
Express Maintenance Technician
Francisco Lucas
     Express Maintenance Technician Ulmer  Molina
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509-736-9900
Express Maintenance Techn
Ulmer Molina
Express Maintenance Technician Cristian Noguez-Tapia
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Express Maintenance Technician
Cristian Noguez-Tapia
Express Maintenance Technician Nigel Tritt
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509-736-9900
Express Maintenance Technician
Nigel Tritt
     Vehicle Detail Manager Pablo  Cesar-Cortez
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509-736-9900
Vehicle Detail Manager
Pablo Cesar-Cortez
     Vehicle Detail Specialist Florencio  Alcantara
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509-736-9900
Vehicle Detail Specialist
Florencio Alcantara
     Vehicle Detail Specialist Leonel  Leon-Peralta
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509-736-9900
Vehicle Detail Specialist
Leonel Leon-Peralta
Vehicle Detail Specialist      Mario  Corona-Villasenor
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509-736-9900
Vehicle Detail Specialist
Mario Corona-Villasen
Express Maintenance Tech Misael Romero
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509-736-9900
Express Maintenance Tech
Misael Romero
     Vehicle Detail Specialist Vidal  Ruiz
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509-736-9900
Vehicle Detail Specialist
Vidal Ruiz
Vehicle Detail Specialist Genaro Vargas
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509-736-9900
Vehicle Detail Specialist
Genaro Vargas
Vehicle Detail Specialist Jose Venacio
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509-736-9900
Vehicle Detail Specialist
Jose Venacio
Service Tech Benito Cervantes
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509-736-9900
Service Tech
Benito Cervantes
Service Tech Ivan Sanchez
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509-736-9900
Service Tech
Ivan Sanchez

Meet Our Business Development Center Staff

Customer Care Representative Jenny Aguilar
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509-736-9900 ext. 2014
Customer Care Representative
Jenny Aguilar
Customer Care Representative Brianna Madrigal
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509-736-9900 ext. 2000
Customer Care Representative
Brianna Madrigal
Customer Care Representative Helen Page
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509-736-9900 ext. 2014
Customer Care Representative
Helen Page
Customer Care Representative Alex  Sandberg
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509-736-9900 ext. 2013
Customer Care Representative
Alex Sandberg
Hospitality Ambassador Cynthia Davis
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509-736-9900 ext.2000
Hospitality Ambassador
Cynthia Davis

Our Location

Toyota of Tri-Cities
6321 W. Canal Drive
Kennewick, WA 99336

Sales: 509-736-9900
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Sales Hours

Monday7:00 am - 8:00 pm
Tuesday7:00 am - 8:00 pm
Wednesday7:00 am - 8:00 pm
Thursday7:00 am - 8:00 pm
Friday7:00 am - 8:00 pm
Saturday7:00 am - 8:00 pm
Sunday10:00 am - 7:00 pm

Service Center Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday7:00 am - 6:00 pm
SundayClosed

Parts Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday7:00 am - 6:00 pm
SundayClosed

Dealership Hours Hours

Monday7:00 am - 8:00 pm
Tuesday7:00 am - 8:00 pm
Wednesday7:00 am - 8:00 pm
Thursday7:00 am - 8:00 pm
Friday7:00 am - 8:00 pm
Saturday7:00 am - 8:00 pm
Sunday10:00 am - 7:00 pm
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Great service that made our Toyota Camry purchase wonderful! Salesmen and management took care of our desires and wants, ensuring we were completely satisfied with our purchase.

- Todd Baddley

Very helpful in explaining what was going on with my oil leak and why it needed to be fixed now as (I had been putting it off). Jomi gave me diagrams showing what they needed to replace and set up my rental car too!

- Elizabeth S.

Extremely professional and friendly. Blew me out of the water! (1.9% Interest Rate) Never had a dealership be so fast and efficient. They truly went above and beyond. Thank you Diego and Jordan!

- Maria Rivera

Bought 4 of 6 cars here. 6 of the last 8 in the family are Toyota. Pleased with customer oriented service.

- WM Talbot

I have always had a good experience there even when I can't buy anything at the time. The staff are friendly and helpful. With little pressure.

- John Lawson

I have always had a good experience there even when I can't buy anything at the time. The staff are friendly and helpful. With little pressure.

- John Lawson

As always great service. Love the staff they're awesome and very communicative, accommodating to your needs and answer questions fast and detailed servicing etc..

- Remrak Yraeeej

Tony Corral assisted me on purchasing the dream car I’ve ways wanted. He treated me like I was his friend and not a customer. He took care of me from start to finish. I almost walked away from the deal, but he talked to his bank and presented me an offer I couldn’t refuse. Thanks Tony for...

- Henry Sharkey

I bought my 2019 brand new Tundra about three days ago, the process was easy, pleasant and Jerry Ayala which was my sales man, and the sales manager Gus, met all my needs and expectations. So happy with my new truck especially after a bad experience with another dealer.

- Jacinto Felix

Took my vehicle in for it's regularly scheduled service Service department is always very friendly and professional. Communication is really good with what to expect as well as any unexpected changes.

- Ryan Pratt

Went here to buy a vehicle and trade mine in. Worked with Jamie V. He didn't play around - he heard what we wanted and helped us. He never once tried to get is in something we didn't want. He was so friendly.

- Mikhael Burt

Big thanks to Dillion and all the other staff in the service department. You folks have been a big help when it comes to maintaining my vehicle's. I plan on returning many, many more times in the future. Keep up the good work.

- J MAC

Super nice staff and they have complimentary snacks and beverages.

- Lael Cabellos

Always friendly and professional quality service.

- Richard Eng

Lexus owner: This Toyota dealership provides exemplary service. They are very knowledgeable and willing to help. Here's a shout out to Dillon Thorne in Service. Thanks!

- Glenda Scott

Service was done even faster then the estimated time. Staff was great and helpful. They did great work and answered all my questions and concerns.

- Sergio3434

I love Jomy, she bent over backwards for me. Can't thank her enough for helping with ordering the parts getting my car in and fixed to an unexpected delay and getting me a rental. She makes the service department great. Having the shuttle back and forth while my car was repaired was great. Toyota...

- Sam Reeve

Ask for Justin! (Tall 6'2 guy) he was very nice, let us test drive multiple cars before we bought one. Very knowledgeable car dealer. He even gave us his cell number in case we had problems!

- Dan Hatch

Received a recall for reprogram of on board computer. Also, terribly loud squeaking breaks. Both items were taken care of in a timely manner all is working great. Very professional and polite. Love the drive in service staging area. Great job.

- James Lafferty

Justin was so awesome to deal with. Very prompt about getting back to me. My husband and I are very satisfied with our new 4runner!

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