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Our Location

Toyota of Tri-Cities
6321 W. Canal Drive
Kennewick, WA 99336

Service: 509-736-9900
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Service Center Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday7:00 am - 6:00 pm
SundayClosed
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Service

The Toyota of Tri-Cities Service Center Promise

Toyota of Tri-Cities is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Toyota of Tri-Cities is conveniently located in Kennewick servicing Toyotas in Kennewick, Spokane, Walla Walla, Hermiston, Yakima, Pasco, Richland, West Richland, Pullman, Prosser, Moses Lake, Benton City, Pendleton, Lewiston and Coeur d'Alene. Toyota of Tri-Cities has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance. Just a few reasons to schedule your next service appointment at Toyota of Tri-Cities: Toyota Certified Technicians, Comfortable Waiting Room, Convenient Hours & Online Appointment Scheduling.

Toyota Care

Meet Our Service Center Staff

Service Director      Leonard  Lord
X
509-736-9900 ext. 2050
Service Director
Leonard Lord
     Certified Service Advisor Jomi  Gross
X
509-736-9900 ext. 2053
Certified Service Advisor
Jomi Gross
Veh. Protection Specialist Berenice Salgado
X
509-736-9900 ext. 2059
Veh. Protection Specialist
Berenice Salgado
Maintenance Manager      Dillon  Thorne
X
509-736-9900 ext. 2055
Maintenance Manager
Dillon Thorne
Service Advisor Eduardo  Alvarado
X
509-736-9900 ext. 2071
Service Advisor
Eduardo Alvarado
Service Advisor Gerald Berg
X
Service Advisor
Gerald Berg
Service Advisor Raul  Sanchez
X
509-736-9900 ext. 2056
Service Advisor
Raul Sanchez
Express Maintenance Advisor Fabiola Jaimes
X
509-736-9900 ext.2054
Express Maintenance Advisor
Fabiola Jaimes
Express Maintenance Advisor David  Henrikson
X
509-736-9900 ext. 2056
Express Maintenance Advisor
David Henrikson
Express Maintenance Advisor Stacey Struthers
X
509-736-9900 ext. 2054
Express Maintenance Advisor
Stacey Struthers
Express Maintenance Advisor Cory Wick
X
509-736-9900 ext. 2054
Express Maintenance Advisor
Cory Wick
Customer Service Shuttle Doug  Hatten
X
509-736-9900
Customer Service Shuttle
Doug Hatten
Toyota Technician Rudy  Delgado
X
509-736-9900
Toyota Technician
Rudy Delgado
Toyota Technician      Roberto  Flores
X
509-736-9900
Toyota Technician
Roberto Flores
     Toyota Technician Rufino  Garza
X
509-736-9900
Toyota Technician
Rufino Garza
Master Toyota Technician Eric Mongeau
X
509-736-9900
Master Toyota Technician
Eric Mongeau
     Toyota Technician Francisco  Ramirez
X
509-736-9900
Toyota Technician
Francisco Ramirez
Toyota Technician BJ Williams
X
Toyota Technician
BJ Williams
     Expert Toyota Technician Rico  Vargas
X
509-736-9900
Expert Toyota Technician
Rico Vargas
Express Maintenance Technician Donald Brannan
X
509-736-9900
Express Maintenance Technician
Donald Brannan
Express Maintenance Advisor Juan  Ramirez Mendez
X
509-736-9900
Express Maintenance Advisor
Juan Ramirez Mendez
Express Maintenance Technician George  Garza
X
509-736-9900
Express Maintenance Technician
George Garza
Express Maintenance Technician Francisco Lucas
X
509-736-9900
Express Maintenance Technician
Francisco Lucas
     Express Maintenance Technician Ulmer  Molina
X
509-736-9900
Express Maintenance Techn
Ulmer Molina
Express Maintenance Technician Cristian Noguez-Tapia
X
Express Maintenance Technician
Cristian Noguez-Tapia
Express Maintenance Technician Nigel Tritt
X
509-736-9900
Express Maintenance Technician
Nigel Tritt
     Vehicle Detail Manager Pablo  Cesar-Cortez
X
509-736-9900
Vehicle Detail Manager
Pablo Cesar-Cortez
     Vehicle Detail Specialist Florencio  Alcantara
X
509-736-9900
Vehicle Detail Specialist
Florencio Alcantara
     Vehicle Detail Specialist Leonel  Leon-Peralta
X
509-736-9900
Vehicle Detail Specialist
Leonel Leon-Peralta
Vehicle Detail Specialist      Mario  Corona-Villasenor
X
509-736-9900
Vehicle Detail Specialist
Mario Corona-Villasen
Express Maintenance Tech Misael Romero
X
509-736-9900
Express Maintenance Tech
Misael Romero
     Vehicle Detail Specialist Vidal  Ruiz
X
509-736-9900
Vehicle Detail Specialist
Vidal Ruiz
Vehicle Detail Specialist Genaro Vargas
X
509-736-9900
Vehicle Detail Specialist
Genaro Vargas
Vehicle Detail Specialist Jose Venacio
X
509-736-9900
Vehicle Detail Specialist
Jose Venacio
Service Tech Benito Cervantes
X
509-736-9900
Service Tech
Benito Cervantes
Service Tech Ivan Sanchez
X
509-736-9900
Service Tech
Ivan Sanchez

Contact Information


Extremely professional and friendly. Blew me out of the water! (1.9% Interest Rate) Never had a dealership be so fast and efficient. They truly went above and beyond. Thank you Diego and Jordan!

- Maria Rivera

Bought 4 of 6 cars here. 6 of the last 8 in the family are Toyota. Pleased with customer oriented service.

- WM Talbot

I have always had a good experience there even when I can't buy anything at the time. The staff are friendly and helpful. With little pressure.

- John Lawson

I have always had a good experience there even when I can't buy anything at the time. The staff are friendly and helpful. With little pressure.

- John Lawson

As always great service. Love the staff they're awesome and very communicative, accommodating to your needs and answer questions fast and detailed servicing etc..

- Remrak Yraeeej

Tony Corral assisted me on purchasing the dream car I’ve ways wanted. He treated me like I was his friend and not a customer. He took care of me from start to finish. I almost walked away from the deal, but he talked to his bank and presented me an offer I couldn’t refuse. Thanks Tony for...

- Henry Sharkey

I bought my 2019 brand new Tundra about three days ago, the process was easy, pleasant and Jerry Ayala which was my sales man, and the sales manager Gus, met all my needs and expectations. So happy with my new truck especially after a bad experience with another dealer.

- Jacinto Felix

Took my vehicle in for it's regularly scheduled service Service department is always very friendly and professional. Communication is really good with what to expect as well as any unexpected changes.

- Ryan Pratt

Went here to buy a vehicle and trade mine in. Worked with Jamie V. He didn't play around - he heard what we wanted and helped us. He never once tried to get is in something we didn't want. He was so friendly.

- Mikhael Burt

Big thanks to Dillion and all the other staff in the service department. You folks have been a big help when it comes to maintaining my vehicle's. I plan on returning many, many more times in the future. Keep up the good work.

- J MAC

Super nice staff and they have complimentary snacks and beverages.

- Lael Cabellos

Always friendly and professional quality service.

- Richard Eng

Lexus owner: This Toyota dealership provides exemplary service. They are very knowledgeable and willing to help. Here's a shout out to Dillon Thorne in Service. Thanks!

- Glenda Scott

Service was done even faster then the estimated time. Staff was great and helpful. They did great work and answered all my questions and concerns.

- Sergio3434

I love Jomy, she bent over backwards for me. Can't thank her enough for helping with ordering the parts getting my car in and fixed to an unexpected delay and getting me a rental. She makes the service department great. Having the shuttle back and forth while my car was repaired was great. Toyota...

- Sam Reeve

Ask for Justin! (Tall 6'2 guy) he was very nice, let us test drive multiple cars before we bought one. Very knowledgeable car dealer. He even gave us his cell number in case we had problems!

- Dan Hatch

Received a recall for reprogram of on board computer. Also, terribly loud squeaking breaks. Both items were taken care of in a timely manner all is working great. Very professional and polite. Love the drive in service staging area. Great job.

- James Lafferty

Justin was so awesome to deal with. Very prompt about getting back to me. My husband and I are very satisfied with our new 4runner!

Toyota always has great customer service! Every time I go in for service on my vehicle they treat me well and are always very welcoming.

- Darlene Maria

Staff is very friendly. My second car from here. They made me loyal customer for life!

- Michael Slack
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