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Why Buy From Us? - The WOW Starts Now

Why Buy From Toyota of Tri Cities

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Testimonials

Professional and Friendly

Maria Rivera
9-25-2019
Full Star Full Star Full Star Full Star Full Star

Extremely professional and friendly. Blew me out of the water! (1.9% Interest Rate) Never had a dealership be so fast and efficient. They truly went above and beyond. Thank you Diego and Jordan!

Customer Oriented Service

WM Talbot
9-10-2019
Full Star Full Star Full Star Full Star Full Star

Bought 4 of 6 cars here. 6 of the last 8 in the family are Toyota. Pleased with customer oriented service.

Friendly and Helpful Staff!

John Lawson
7-27-2019
Full Star Full Star Full Star Full Star Full Star

I have always had a good experience there even when I can't buy anything at the time. The staff are friendly and helpful. With little pressure.

Friendly and Helpful Staff!

John Lawson
7-27-2019
Full Star Full Star Full Star Full Star Full Star

I have always had a good experience there even when I can't buy anything at the time. The staff are friendly and helpful. With little pressure.

Great Service. Love the staff!

Remrak Yraeeej
7-15-2019
Full Star Full Star Full Star Full Star Full Star

As always great service. Love the staff they're awesome and very communicative, accommodating to your needs and answer questions fast and detailed servicing etc..

Smooth and Enjoyable Purchase

Henry Sharkey
6-24-2019
Full Star Full Star Full Star Full Star Full Star

Tony Corral assisted me on purchasing the dream car I’ve ways wanted. He treated me like I was his friend and not a customer. He took care of me from start to finish. I almost walked away from the deal, but he talked to his bank and presented me an offer I couldn’t refuse. Thanks Tony for making the process smooth and enjoyable!! Five stars all day!

Easy and Pleasant Process!

Jacinto Felix
6-13-2019
Full Star Full Star Full Star Full Star Full Star

I bought my 2019 brand new Tundra about three days ago, the process was easy, pleasant and Jerry Ayala which was my sales man, and the sales manager Gus, met all my needs and expectations. So happy with my new truck especially after a bad experience with another dealer.

Friendly and Professional!

Ryan Pratt
5-9-2019
Full Star Full Star Full Star Full Star Full Star

Took my vehicle in for it's regularly scheduled service Service department is always very friendly and professional. Communication is really good with what to expect as well as any unexpected changes.

Helpful and Friendly Service

Mikhael Burt
5-5-2019
Full Star Full Star Full Star Full Star Full Star

Went here to buy a vehicle and trade mine in. Worked with Jamie V. He didn't play around - he heard what we wanted and helped us. He never once tried to get is in something we didn't want. He was so friendly.

Great Staff!

J MAC
4-2-2019
Full Star Full Star Full Star Full Star Full Star

Big thanks to Dillion and all the other staff in the service department. You folks have been a big help when it comes to maintaining my vehicle's. I plan on returning many, many more times in the future. Keep up the good work.

Super Nice Staff!

Lael Cabellos
4-16-2019
Full Star Full Star Full Star Full Star Full Star

Super nice staff and they have complimentary snacks and beverages.

Friendly Professional Service!

Richard Eng
3-20-2019
Full Star Full Star Full Star Full Star Full Star

Always friendly and professional quality service.

Knowledgeable Exemplary Service!

Glenda Scott
3-8-2019
Full Star Full Star Full Star Full Star Full Star

Lexus owner: This Toyota dealership provides exemplary service. They are very knowledgeable and willing to help. Here's a shout out to Dillon Thorne in Service. Thanks!

Fast Service Great Help!

Sergio3434
2-15-2019
Full Star Full Star Full Star Full Star Full Star

Service was done even faster then the estimated time. Staff was great and helpful. They did great work and answered all my questions and concerns.

Amazing Service!

Sam Reeve
2-8-2019
Full Star Full Star Full Star Full Star Full Star

I love Jomy, she bent over backwards for me. Can't thank her enough for helping with ordering the parts getting my car in and fixed to an unexpected delay and getting me a rental. She makes the service department great. Having the shuttle back and forth while my car was repaired was great. Toyota service department makes everything worth while.

Knowledgeable Car Dealer!

Dan Hatch
1-30-2019
Full Star Full Star Full Star Full Star Full Star

Ask for Justin! (Tall 6'2 guy) he was very nice, let us test drive multiple cars before we bought one. Very knowledgeable car dealer. He even gave us his cell number in case we had problems!

Professional and Polite!

James Lafferty
1-29-2019
Full Star Full Star Full Star Full Star Full Star

Received a recall for reprogram of on board computer. Also, terribly loud squeaking breaks. Both items were taken care of in a timely manner all is working great. Very professional and polite. Love the drive in service staging area. Great job.

Prompt and Great Care!

1-4-2019
Full Star Full Star Full Star Full Star Full Star

Justin was so awesome to deal with. Very prompt about getting back to me. My husband and I are very satisfied with our new 4runner!

Great Customer Service!

Darlene Maria
12-28-2018
Full Star Full Star Full Star Full Star Full Star

Toyota always has great customer service! Every time I go in for service on my vehicle they treat me well and are always very welcoming.

Loyal Customer for Life!

Michael Slack
12-18-2018
Full Star Full Star Full Star Full Star Full Star

Staff is very friendly. My second car from here. They made me loyal customer for life!

Read More

Contact Information


Sales Hours

509-736-9900
Monday 7:00 am - 8:00 pm
Tuesday 7:00 am - 8:00 pm
Wednesday 7:00 am - 8:00 pm
Thursday 7:00 am - 8:00 pm
Friday 7:00 am - 8:00 pm
Saturday 7:00 am - 8:00 pm
Sunday 10:00 am - 7:00 pm

Service Center Hours

1-509-736-9900
Monday 7:00 am - 6:00 pm
Tuesday 7:00 am - 6:00 pm
Wednesday 7:00 am - 6:00 pm
Thursday 7:00 am - 6:00 pm
Friday 7:00 am - 6:00 pm
Saturday 7:00 am - 6:00 pm
Sunday Closed

Parts Hours

509-736-9900
Monday 7:00 am - 6:00 pm
Tuesday 7:00 am - 6:00 pm
Wednesday 7:00 am - 6:00 pm
Thursday 7:00 am - 6:00 pm
Friday 7:00 am - 6:00 pm
Saturday 7:00 am - 6:00 pm
Sunday Closed

Dealership Hours Hours

509-736-9900
Monday 7:00 am - 8:00 pm
Tuesday 7:00 am - 8:00 pm
Wednesday 7:00 am - 8:00 pm
Thursday 7:00 am - 8:00 pm
Friday 7:00 am - 8:00 pm
Saturday 7:00 am - 8:00 pm
Sunday 10:00 am - 7:00 pm